Reservation Confirmation
Reservations are confirmed upon receipt of the applicable payment and a confirmation from the Zari team.
Specific payment schedules, if any, will be communicated during the reservation process.
Cancellation By Guests
Cancellation terms may vary depending on the property, season and experiences included in the stay.
The applicable cancellation policy will be shared with you at the time of confirmation.
Refunds
Where refunds are applicable, they will be processed through the original mode of payment.
Please allow up to 7–14 working days for the refund to reflect, depending on your bank or payment provider.
Changes To Reservations
If your travel plans change, please let us know at the earliest.
Subject to availability, we will do our best to assist with date changes or alternative arrangements.
Additional charges may apply in certain cases.
Experiences And Activities
Some experiences are dependent on weather, local conditions and availability.
In such cases, experiences may be modified, rescheduled or substituted with suitable alternatives.
Cancellation By Zari
In rare circumstances, reservations may need to be cancelled or modified due to reasons beyond our control, including adverse weather, safety concerns, natural events or other unforeseen situations.
Should this occur, we will make every effort to offer alternative arrangements or process applicable refunds.
Force Majeure
Zari shall not be held responsible for delays, changes or cancellations arising from events beyond our reasonable control, including but not limited to natural disasters, government restrictions, strikes, pandemics or other unforeseen circumstances.
Contact
If you have any questions regarding cancellations, changes or refunds, please write to:
We will be happy to assist.